Our Staff


Dr Richard Crossman

MB BS (London) 1990

Special interests - Ear, Nose and Throat, Minor Surgery. Clinic Days: Tuesday, Thursday and Friday.

Dr Louisa Shillito

MB ChB (Leeds) BSC (hons)

Clinic Days: Monday, Wednesday and Thursday

Dr Steven Howard

Clinic Days: Monday, Tuesday, Wednesday and Thursday

Dr Clare Andrews

Clinic Days: Monday, Wednesday, Thursday.

Dr Helen Feane

Clinic Days: Wednesdays

Advanced Nurse Practitioners

"We are qualified nurses who have had substantial additional training in order to work at an advanced level. We work closely with the other members of the primary care team which includes the GP's, practice nurses, pharmacists and midwives" The expertise of the ANP in primary care (e.g. GP practices) lies in our ability to operate as a 'generalist'. The ANP provides complete episodes of care for patients of any age and with a wide variety and range of presenting problems and health care needs. This encompasses the provision of evidence based, high-quality care for patients whose issues fall within: urgent/acute episodes, long-term/chronic conditions, health promotion and public health. (RCN, 2012).

Rachel Roberts

Trudi Hills

Joanne Morris

BSc (Hons) Nursing

Maria Villa Alonso

Sarah Wild

Specialist Mental Health Nurse


Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks, travel vaccines, immunisations and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, carry out cervical smears and also run smoking cessation clinics.

Cath Crossman

RGN Diploma in Contraception & Sexual Health

Cath Crossman works Tuesday, Thursday, Friday Lead nurse with special interest in contraception and women's health. "Along with my general practice nurse skills I also run a young persons contraception and sexual health drop in between 3-5.30 on Tuesday afternoons. I fit contraceptive coils and implants. I also see patients to discuss hormone replacement therapy"

Kelly Robbins

DipHe Adult Nursing 2012

Kelly works Monday - Thursday. I have worked within NHS for 10 years and started practice nursing over 5 years ago. I have a special interest in wound care, asthma/COPD, diabetes, smoking cessation and infection control. I also undertake serious mental illness health checks which involves lifestyle advice and generating a care plan for patients/carers.

Charlotte Everett

Sarah Mezzone

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as blood pressure measurements, new patient checks & chronic disease reviews. They may act as a chaperone when a patient or doctor requests one.

Julie Lower

Michelle Shingler

Practice Management

Bret Stevenson

Practice Manager

Jane Scales

Assistant Practice Manager


Admin Team: Natalie, Sharon, Laura and Kristian The practice administrators carry out vital back-office functions and deal with audits, quality work, finances, referrals, secretarial, and postal work. Much of their work is IT based.


Reception Manager: Marla. - Reception Supervisor: Navaira - Reception Team: Lindy, Gaynor, Linda, Lynn, Liese, Chris,, Amy, Maria and Natalie. Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.


Agnieszka Bialon

Pharmacy Department Lead

Rob Matson

Pharmacy Technician

Steph Moss

Prescription Clerk


Charlotte Quine is the midwife who will look after you during your pregnancy. To book an appointment with her please call the community midwives on 01273 664794. She holds clinics on Thursdays & every other Friday. The community midwife phone line is open between 9.30 am and 3.30 pm, Monday to Thursday. Please follow the link below for further information: https://www.bsuh.nhs.uk/maternity/

Community Nurses

A team of nurses will treat housebound patients with nursing needs at the patients' home. Contact phone number 01273 242117.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.